From frustration to relief: Brandon's Shopify turnaround

Late on a Friday night, Brandon was at his wits' end.

His Shopify store was grappling with complex technical issues, issues that were not just frustrating but actually eating into his revenue. Determined to find a solution, he’d already interviewed 27 different experts on Upwork, but none seemed quite right.

That’s when he came across Brightness Group.

Despite it being the weekend and the office officially closed, Brandon sent a message and got a reply within minutes.

Understanding the urgency of his situation, we didn’t wait until Monday. Brandon explained his problem in detail. In fact, he had already paid another developer to handle it, but they couldn’t solve it and had given up.

We assured him: “We can fix this.”

And we did. Just as promised.

What Brandon shared with us afterward was more than just kind words they were a true reward for our dedication:

"Jeroen is an exceptional Shopify programmer! I had some complex issues with my site, particularly with limitations in Shopify's native product features. Jeroen quickly understood the problem and implemented custom code to fix everything perfectly. His expertise, professionalism, and attention to detail really stood out. Communication was seamless, and he delivered everything in a timely manner. I highly recommend Jeroen for any Shopify programming needs. He’s my go-to guy for all future projects!"

At Brightness, it’s not just about fixing code, it’s about being there when it matters most.